Frequently Asked Questions

You can book in two ways:

• WhatsApp: message us on +33 7 59 90 49 23 .
• Booking form: complete the form on our booking page .

Send your pickup address or terminal, destination, date and time, flight or train number where applicable, passenger count and luggage details.

No prepayment is required for standard direct bookings. You can pay your driver after the transfer, by cash or card.

Advance payment may be requested for certain early-morning or last-minute bookings. Any payment requirement is explained before you confirm. A secure payment link is provided when needed.

We usually reply within minutes on WhatsApp during the day. Your confirmation includes your journey details, pickup time and total price.

Driver contact details and meeting-point instructions are provided before your transfer.

Yes, subject to availability. WhatsApp is the fastest way to request a last-minute transfer.

Send us your journey details and we will confirm availability and the complete price, including any applicable last-minute supplement, before you book.

Below are our base one-way rates per vehicle. Any applicable supplements are included in your total before confirmation.

See all routes on our rates page or ask on WhatsApp for your complete quote.

No hidden fees. Your confirmed total includes the booked services and any supplements agreed before confirmation.

Our airport transfers include:

• Flight tracking.
• Up to 60 minutes of waiting after landing.
• Meet & greet in the arrivals area.
• Luggage assistance.
• The first two requested child seats or boosters.
• Tolls and motorway charges for the booked route.

Applicable extras may include:

• Night pickup between 22:00 and 05:00: €30.
• Additional child seats: €10 each after the first two.
• Last-minute bookings, extra stops or changes to your journey.

Extras known at booking are included in your quote. Any later change is discussed and agreed with you first.

Yes. A €30 night surcharge applies when your pickup is between 22:00 and 05:00, Paris local time.

The surcharge is included in your total before you confirm. For example, an €80 base fare becomes €110 with the night surcharge, before any other applicable extras.

When applicable, your booking summary displays this message:

We accept cash or card. For standard direct bookings, you pay your driver after the transfer.

If advance payment is requested or required, we confirm the arrangements before accepting your booking.

The listed routes have the same base fare in both directions. Each leg is priced according to its pickup time and selected extras.

For a round trip, the €30 night surcharge applies separately to each leg with a pickup between 22:00 and 05:00. Your complete total is confirmed before booking.

We track your flight in real time and adjust the airport pickup to your actual arrival.

Up to 60 minutes of waiting after landing is included. If passport control or baggage collection is taking longer, contact your driver so we can coordinate.

If your flight number changes, please send us the updated details.

Your driver normally waits inside the arrivals area with a sign displaying your name.

We confirm the meeting point for your terminal. Keep your phone available after landing in case your driver needs to contact you or explain an access change.

We serve:

• Paris Charles de Gaulle (CDG).
• Paris Orly (ORY).
• Beauvais-Tillé (BVA).

We arrange pickup at your arrival terminal and also provide inter-airport transfers, including CDG ⇄ Orly.

Yes. We serve Disney Hotels and accommodation around Disneyland Paris, including Disneyland Hotel, Newport Bay Club, Sequoia Lodge, Hotel New York – The Art of Marvel, Cheyenne, Santa Fe, Davy Crockett Ranch and partner hotels.

Provide your exact hotel name and address. Drop-off is at the entrance or nearest authorised vehicle access point.

See our Disneyland Paris transfers .

Four passengers with several large suitcases may need a van. Include pushchairs, carry-on bags and oversized items when describing your luggage.

Larger groups of 9–24 passengers can travel with a combination of vehicles, subject to availability.

The first two requested child seats or boosters are included. Each additional seat costs €10.

Tell us each child’s age and the seats required when booking. We confirm suitable equipment and vehicle availability before your transfer.

Yes. Luggage assistance is included. Please tell us in advance about heavy or oversized items so we can arrange a suitable vehicle.

Cancellation is free up to 24 hours before your scheduled pickup. Contact us on WhatsApp with your booking reference.

For cancellations within 24 hours, the conditions communicated with your booking apply. Any refund depends on those conditions and the amount already paid.

Changes are subject to availability. A different route, pickup time, vehicle or extra stop may affect the total. We confirm any revised price with you first.

Send us the updated flight details as soon as possible. We will review your pickup arrangements and confirm any necessary changes.

If you request a new pickup time between 22:00 and 05:00, the applicable €30 night surcharge is included in the revised quote.

Yes — we operate 24/7, subject to availability. Please book ahead for early-morning and late-night journeys.

• WhatsApp: +33 7 59 90 49 23
• Telephone: +33 7 59 90 49 23
• Email: contact@goparistransfer.com

You can also use our contact page.